-
Abstract:
MAPICS remains a stable company, with a strong financial position, depth of manufacturing knowledge, a strong customer service
record, and a developed affiliate channel, which has also broadened its product offering. Combined respective MAPICS and Frontstep
customers and partners should be encouraged by (...)
Excerpt related to
analyzing customer relationship management for discrete manufacturing:
MAPICS remains a stable company, with a strong financial position, depth of manufacturing knowledge, a strong customer service
record, and a devel...
Published:
2003-10-15
-
Abstract:
The former staunch IBM AS/400-based ERP supplier to mid-market manufacturing companies, MAPICS, has become quite a larger
vendor and with a wider choice of products due to the recent acquisition of Frontstep and its entire product line, which included
ERP, CRM, and SCM, on a single Microsoft .NET-based t (...)
Excerpt related to
analyzing customer relationship management for discrete manufacturing:
The former staunch IBM AS/400-based ERP supplier to mid-market manufacturing companies, MAPICS, has become quite a larger
vendor and with a wider ...
Published:
2003-10-10
-
Abstract:
MAPICS remains a customer-focused organization with the mantra of helping customers in select verticals become world-class
manufacturers. (...)
Excerpt related to
analyzing customer relationship management for discrete manufacturing:
MAPICS remains a customer-focused organization with the mantra of helping customers in select verticals become world-class
manufacturers.
Published:
2003-10-11
-
Abstract:
Much has changed, while much has remained the same at MAPICS during 2003. With the February finalization of the Frontstep
acquisition, MAPICS has become quite a large enterprise applications provider, which positions the vendor near (if not at)
the top among vendors that focus on the mid-size discrete ma (...)
Excerpt related to
analyzing customer relationship management for discrete manufacturing:
Much has changed, while much has remained the same at MAPICS during 2003. With the February finalization of the Frontstep
acquisition, MAPICS has ...
Published:
2003-10-13
-
Abstract:
MAPICS remains a stable company, with a strong financial position, depth of manufacturing knowledge, a strong customer service
record, and a developed affiliate channel, which has also broadened its product offering. Combined respective MAPICS and Frontstep
customers and partners should be encouraged by (...)
Excerpt related to
analyzing customer relationship management for discrete manufacturing:
MAPICS remains a stable company, with a strong financial position, depth of manufacturing knowledge, a strong customer service
record, and a devel...
Published:
2003-10-15
-
Abstract:
While competitive costs (low and flexible software license pricing and implementation costs) and outstanding global service
(proven fast implementations and customer loyalty) will remain important requirements for success, particularly in the lower
end of the market, vertical focus will be the key factor (...)
Excerpt related to
analyzing customer relationship management for discrete manufacturing:
While competitive costs (low and flexible software license pricing and implementation costs) and outstanding global service
(proven fast implement...
Published:
2003-10-14
-
Abstract:
The former die-hard IBM AS/400-based enterprise resource planning (ERP) supplier to mid-market manufacturing companies, MAPICS,
seems to have found its soul after the recent acquisition of its former competitor Frontstep and Frontstep's extended-ERP
product line on a Microsoft .NET-based technology platf (...)
Excerpt related to
analyzing customer relationship management for discrete manufacturing:
... for solving the challenges of discrete manufacturers following ...
Product Lifecycle Management (PLM) solution, from its ... achieve world-class manufacturing
success. ...
Published:
2004-07-20
-
Abstract:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to former
ERP stardom given the company's recent product enhancements, new partnerships and customer base retention/expansion initiatives? (...)
Excerpt related to
analyzing customer relationship management for discrete manufacturing:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to
former ERP stardom given the...
Published:
2002-02-18
-
Abstract:
The former die-hard IBM AS/400-based enterprise resource planning (ERP) supplier to mid-market manufacturing companies, MAPICS,
seems to have found its soul after the recent acquisition of its former competitor Frontstep and Frontstep's extended-ERP
product line on a Microsoft .NET-based technology platf (...)
Excerpt related to
analyzing customer relationship management for discrete manufacturing:
... solving the challenges of discrete manufacturers following ... foundation
that supports the management and automation ... signed fifty-two new customer
accounts during ...
Published:
2004-07-20
-
Abstract:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to former
ERP stardom given the company's recent product enhancements, new partnerships and customer base retention/expansion initiatives? (...)
Excerpt related to
analyzing customer relationship management for discrete manufacturing:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to
former ERP stardom given the...
Published:
2002-02-18
-
Abstract:
QAD, a notable player in the upper middle of the discrete manufacturing market, embarked a few years ago on reinventing itself
by delivering applications that would optimize complex order fulfillment processes across multiple enterprises and divisions.
Another major product enhancement feat at the time w (...)
Excerpt related to
analyzing customer relationship management for discrete manufacturing:
QAD, a notable player in the upper middle of the discrete manufacturing market, embarked a few years ago on reinventing itself
by delivering appli...
Published:
2003-09-19
-
Abstract:
MAPICS hereby joins the raft of enterprise resource planning (ERP) vendors that are making their way into the product lifecycle
management (PLM) market by bundling or partnering strategically to embed PLM functions within their suites. (...)
Excerpt related to
analyzing customer relationship management for discrete manufacturing:
... enterprise applications for discrete manufacturers after ... design
for manufacturing characteristics, as ... management, project management,
customer needs/feedback ...
Published:
2004-07-22
-
Abstract:
ROI's approach has always been to offer proven but not necessarily leading-edge product technology, which has allowed the
vendor to provide its customers with easy migration paths to updated technology. (...)
Excerpt related to
analyzing customer relationship management for discrete manufacturing:
ROI's approach has always been to offer proven but not necessarily leading-edge product technology, which has allowed
the vendor to provide its cu...
Published:
2003-06-03
-
Abstract:
MAPICS remains a customer-focused organization with the mantra of helping customers in select verticals become world-class
manufacturers. (...)
Excerpt related to
analyzing customer relationship management for discrete manufacturing:
MAPICS remains a customer-focused organization with the mantra of helping customers in select verticals become world-class
manufacturers.
Published:
2003-10-11
-
Abstract:
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (i.e., the so-called
"Project-PLUS" marketing spin), Deltek remains well-entrenched in the territory that many companies aspire to control, but
have yet to penetrate. (...)
Excerpt related to
analyzing customer relationship management for discrete manufacturing:
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (ie, the so-called
"Project-PLUS" m...
Published:
2004-01-07
-
Abstract:
Baan's focus on discrete manufacturing has not been a close fit with Invensys' plant automation products that have been geared
mostly to process industries. To that end, Invensys has had a nightmarish job of trying to rationalize Baan and its process
ERP counterparts, Protean and PRISM, development - str (...)
Excerpt related to
analyzing customer relationship management for discrete manufacturing:
Baan's focus on discrete manufacturing has not been a close fit with Invensys' plant automation products that have
been geared mostly to process i...
Published:
2003-05-08
-
Abstract:
Although ASA seems to have obtained an intriguing complementary product offering and a modest client base for almost next-to-nothing
cost, it has to quickly articulate a clear and assuring message to the market that it can and will execute a strategy for
enhancing PowerCerv product lines for a foreseeabl (...)
Excerpt related to
analyzing customer relationship management for discrete manufacturing:
Although ASA seems to have obtained an intriguing complementary product offering and a modest client base for almost next-to-nothing
cost, it has ...
Published:
2002-10-29
-
Abstract:
Will Ramco be able to deliver on its vision of personalized, assembled applications? Time will tell, but the indications
are good. Ramco faces a crowded and consolidating enterprise market, but has shown patience and realistic expectations for
its growth. (...)
Excerpt related to
analyzing customer relationship management for discrete manufacturing:
Will Ramco be able to deliver on its vision of personalized, assembled applications? Time will tell, but the indications are
good. Ramco faces a c...
Published:
2003-11-05
-
Abstract:
Although their consolidation appetite is not diminishing by any means, some major acquisition protagonists like SSA Global
and Infor seem to be showing signs of more deliberation and even restraint, rather than jumping the gun to indiscriminately
gain market share. (...)
Excerpt related to
analyzing customer relationship management for discrete manufacturing:
Although their consolidation appetite is not diminishing by any means, some major acquisition protagonists like SSA Global
and Infor seem to be sh...
Published:
2006-04-24
-
Abstract:
ROI System is definitely a "user's vendor" that should raise the bar for customer care best practices amongst its competitors. (...)
Excerpt related to
analyzing customer relationship management for discrete manufacturing:
ROI System is definitely a "user's vendor" that should raise the bar for customer care best practices amongst
its competitors.
Published:
2003-06-04
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