-
Excerpt related to
customer relationship management selection for product manufacturing:
... As for the future customer relationship management
(CRM) offering ... Dynamics CRM [evaluate this product], whose latest ...
and released to manufacturing in December ...
Published:
2008-01-28
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Abstract:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows
evolution without the upset of revolution. (...)
Excerpt related to
customer relationship management selection for product manufacturing:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of pro...
Published:
2007-09-24
-
Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
customer relationship management selection for product manufacturing:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
-
Excerpt related to
customer relationship management selection for product manufacturing:
... Contact management / Customer contract management
/ Customer reference / Customer service and ... does not automatically
win this selection deal against ...
Published:
2010-01-20
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Abstract:
Globalization, technology stabilization, inventory visibility, and traceability are forcing organizations to reevaluate supplier
relationship management systems. The benefits of a customer relationship management system that can be applied to a supply
chain can streamline operations and increase bottom l (...)
Excerpt related to
customer relationship management selection for product manufacturing:
Globalization, technology stabilization, inventory visibility, and traceability are forcing organizations to reevaluate supplier
relationship mana...
Published:
2007-07-13
-
Abstract:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
Excerpt related to
customer relationship management selection for product manufacturing:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
Published:
2005-02-14
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Excerpt related to
customer relationship management selection for product manufacturing:
... company, mentioned some customer relationship management
(CRM) vendors that ... In other words, manufacturing companies are switching from product-centric
to ...
Published:
2009-09-15
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Abstract:
This is part two of a note describing an opportunity TEC had to evaluate and compare the four top ERP vendors for a client.
Each vendor’s offering differed in such areas as functionality, flexibility, process fit and ease of use. Find out what TEC
learned as a result of the selection engagement. (...)
Excerpt related to
customer relationship management selection for product manufacturing:
This is part two of a note describing an opportunity TEC had to evaluate and compare the four top ERP vendors for a client.
Each vendor’s offering...
Published:
2001-11-21
-
Abstract:
Cincom's latest product release covers many new bases, is architecturally adequate and remains a well-attuned offering for
ETO and MRO enterprises. While it is a competitive product that will create buzz in its markets, the road to success is by
no means guaranteed. (...)
Excerpt related to
customer relationship management selection for product manufacturing:
... and supports software for customer relationship management
(CRM), document ... knowledge for customer interaction wherever ... the
Enterprise Management suite offers ...
Published:
2002-05-24
-
Abstract:
Symix Systems, Inc. announced, it had completed the acquisition of Profit Solutions, Inc. ("PSI"), it had partnered with
Software Plus, and its financial results for the second quarter and six months ended December 31, 1999. (...)
Excerpt related to
customer relationship management selection for product manufacturing:
Symix Systems, Inc. announced, it had completed the acquisition of Profit Solutions, Inc. ("PSI"), it had partnered
with Software Plus, and its fi...
Published:
2000-02-28
-
Abstract:
While 2000 was a difficult year for Infinium, resulting in a focus shift and significant restructuring, the company entered
2001 with an expanded product offering and the determination to gain more visibility within its target markets. (...)
Excerpt related to
customer relationship management selection for product manufacturing:
While 2000 was a difficult year for Infinium, resulting in a focus shift and significant restructuring, the company entered
2001 with an expanded ...
Published:
2001-03-22
-
Abstract:
Cincom's latest product release covers many new bases, is architecturally adequate and remains a well-attuned offering for
ETO and MRO enterprises. While it is a competitive product that will create buzz in its markets, the road to success is by
no means guaranteed. (...)
Excerpt related to
customer relationship management selection for product manufacturing:
... and supports software for customer relationship management
(CRM), document ... knowledge for customer interaction wherever ... the
Enterprise Management suite offers ...
Published:
2002-05-24
-
Abstract:
Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions,
however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle
Management (SLM) promises valuable business benefits (...)
Excerpt related to
customer relationship management selection for product manufacturing:
... but it can also extend its relationship with the ... of servicing products
and increased customer satisfaction. ... 15 years of experience in management
consulting and ...
Published:
2003-06-11
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Excerpt related to
customer relationship management selection for product manufacturing:
... Their product is very robust, efficiently coded, and ... areas covered
include supply chain management (SCM), customer relationship management
(CRM), finance ...
Published:
2008-11-26
-
Excerpt related to
customer relationship management selection for product manufacturing:
... EnterpriseIQ [evaluate this product], the flagship ... that filter
by manufacturing cell or a ... approval details; direct customer relationship
management (CRM) access ...
Published:
2009-05-26
-
Abstract:
This continues a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Dynamics AX by Dr.
Scott Hamilton. In this second part, design factors related to system usage in manufacturing enterprises are covered. (...)
Excerpt related to
customer relationship management selection for product manufacturing:
This continues a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Dynamics AX by Dr.
Scott Hamilton. In thi...
Published:
2007-04-18
-
Abstract:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is considered a leader in native process manufacturing functionality. The company has also expanded its online
operations through its RenaissanceLink software applica (...)
Excerpt related to
customer relationship management selection for product manufacturing:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is cons...
Published:
2000-07-20
-
Abstract:
Wilson Tool recognized the need to develop its online presence. The company’s customers increasingly expected to be able
to access information about products, execute order transactions, and view order status at any time—even after business hours—to
support its own operations. Learn how the company (...)
Excerpt related to
customer relationship management selection for product manufacturing:
Every day, TEC's analysts and software selection experts bring you valuable ... Learn
how the company’s new customer relationship management (CRM) solution helped
...
Published:
2010-09-01
-
Excerpt related to
customer relationship management selection for product manufacturing:
... 2009 white paper entitled “Customer Relationship Management:
The Winning ... ERP), billing, and warehouse management systems (WMS ...
to personally call the customer. ...
Published:
2010-02-10
-
Abstract:
Over past two decades, ROI Systems has shown the commitment to deliver solid discrete manufacturing functionality and superior
customer support, with modest growth and cautious new technology introduction as a consequence. Owing to its slow growth,
ROI has achieved a small market presence in general and (...)
Excerpt related to
customer relationship management selection for product manufacturing:
Over past two decades, ROI Systems has shown the commitment to deliver solid discrete manufacturing functionality and superior
customer support, w...
Published:
2000-06-22
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