-
Abstract:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success
and full potential from their CRM system. (...)
Excerpt related to
customer relationship management selections for manufacturing:
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However,
without comprehensiv...
Published:
2005-02-14
-
Abstract:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these
three modules in our CRM Evaluation Center were given (...)
Excerpt related to
customer relationship management selections for manufacturing:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support....
Published:
2008-09-29
-
Abstract:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, service, and customer satisfaction, will help you realize the benefits of a CRM system. (...)
Excerpt related to
customer relationship management selections for manufacturing:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, servic...
Published:
2005-02-16
-
Abstract:
The business ecosystem has shifted focus from corporation to customer, and the location of value has changed with it. Where
value had historically been located in products and services, it is now located in the value produced by the customer. (...)
Excerpt related to
customer relationship management selections for manufacturing:
The business ecosystem has shifted focus from corporation to customer, and the location of value has changed with it. Where
value had historically...
Published:
2006-09-21
-
Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
customer relationship management selections for manufacturing:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
-
Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
customer relationship management selections for manufacturing:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
-
Abstract:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate
for lack of skills. (...)
Excerpt related to
customer relationship management selections for manufacturing:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. H...
Published:
2005-02-15
-
Abstract:
Although a relative newcomer, the Process Manufacturing Solutions division of SCT has been able to remain focused on the
process manufacturing industry. With the exit or weakening position of most other process-focused vendors, SCT should thrive.
However, its low profile marketing strategy, undeveloped c (...)
Excerpt related to
customer relationship management selections for manufacturing:
Although a relative newcomer, the Process Manufacturing Solutions division of SCT has been able to remain focused on the process
manufacturing ind...
Published:
2001-01-15
-
Abstract:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizations with reservations about hosted solutions to think twice. So what exactly are its advantages and
disadvantages? (...)
Excerpt related to
customer relationship management selections for manufacturing:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizatio...
Published:
2006-07-07
-
Abstract:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks can bring to a company's customer relationship management platform are powerful tools that can ultimately
improve its products. (...)
Excerpt related to
customer relationship management selections for manufacturing:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks ca...
Published:
2007-05-28
-
Abstract:
Your Challenge: Get Decision Makers' Approval for Successful ERP Selections.Specific, Measurable, Achievable, Relevant and
Time-Bound. How can you ensure that you make the right choice when purchasing enterprise resource planning (ERP) software?
The answer: take all the critical components into considerat (...)
Excerpt related to
customer relationship management selections for manufacturing:
Your Challenge: Get Decision Makers' Approval for Successful ERP Selections.Specific, Measurable, Achievable, Relevant
and Time-Bound. How can you ...
Published:
2010-03-11
-
Excerpt related to
customer relationship management selections for manufacturing:
... is perceived as being for the customer, is not ... that there is no
direct relationship between the ... it does not provide, say, business management
consulting-type ...
Published:
2009-09-25
-
Excerpt related to
customer relationship management selections for manufacturing:
... Customer relationship management? ...
For those who are not quite sure, please check a number of TEC blog posts on software selections and selection
[…]. ...
Published:
2008-05-14
-
Abstract:
Read this guide to discrete ERP functions & features to determine which discrete ERP features are a high priority for your
manufacturing organization. This reference guide provides insight into the discrete manufacturing ERP features and functions
currently available on today’s market. It will help you (...)
Excerpt related to
customer relationship management selections for manufacturing:
Read this guide to discrete ERP functions & features to determine which discrete ERP features are a high priority for
your manufacturing organizati...
Published:
2010-02-25
-
Abstract:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is considered a leader in native process manufacturing functionality. The company has also expanded its online
operations through its RenaissanceLink software applica (...)
Excerpt related to
customer relationship management selections for manufacturing:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is cons...
Published:
2000-07-20
-
Excerpt related to
customer relationship management selections for manufacturing:
... by industry: Contact management / Customer contract management
/ Customer reference / Customer service and ... as I do that software selections
are not ...
Published:
2010-01-20
-
Abstract:
Everything you always wanted to know about Bluebee ERP v.4b.08.Your satisfaction is our business.Read our TEC Product Certification
Report. Companies performing a software evaluation and comparison want assurance that the products they’re evaluating do what
the vendors say they do. Solutions certified b (...)
Excerpt related to
customer relationship management selections for manufacturing:
... B2C, Blubee ERP Products, Bluebee Distribution Process Management, Bluebee Product ...
now TEC Certified for use in the Discrete Manufacturing Enterprise Resource ...
Published:
2010-03-11
-
Abstract:
Everything you always wanted to know about Bluebee ERP v.4b.08.Your satisfaction is our business.Read our TEC Product Certification
Report. Companies performing a software evaluation and comparison want assurance that the products they’re evaluating do what
the vendors say they do. Solutions certified b (...)
Excerpt related to
customer relationship management selections for manufacturing:
... Bluebee Distribution Process Management, Bluebee Product ... of product
functionality to inform their selections. ... mainly involved in manufacturing
industries (lean ...
Published:
2010-03-11
-
Abstract:
While hardly any vendor is safe these days including QAD, the gloomy past seems to be far behind. The company has notably
broadened its offering and seems to at least keep abreast of current collaborative requirements (if not staying ahead of the
curve). (...)
Excerpt related to
customer relationship management selections for manufacturing:
While hardly any vendor is safe these days including QAD, the gloomy past seems to be far behind. The company has notably
broadened its offering a...
Published:
2003-09-25
-
Abstract:
This ERP guide will help your organization discover which features and functions are essential. This reference guide provides
insight into the process manufacturing enterprise resource planning (ERP) features and functions that are accessible on today’s
market. This guide will help you to find out whic (...)
Excerpt related to
customer relationship management selections for manufacturing:
This ERP guide will help your organization discover which features and functions are essential. This reference guide provides
insight into the pro...
Published:
2010-09-22