-
Abstract:
Data entry and error correction are key roadblocks to return on investment (ROI) from customer relationship management (CRM)
software. Manual data entry is time-consuming, and reduces staff effectiveness by taking them away from potential sales opportunities.
Automating data entry is one way to reduce mi (...)
Excerpt related to
evaluating crm manufacturing:
Evaluating the ROI from CardScan Pro for CRM. Source ... entry. Download
<strong>Evaluating the ROI from CardScan Pro for CRM</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
Epicor’s ability to enhance its products and its determination on executing product and technology strategies deserves commendation.
Current users are advised to follow Epicor's new product introductions and keep an eye on its future product strategy. The
positive sign is the company’s more manageabl (...)
Excerpt related to
evaluating crm manufacturing:
... CTO), engineer to order (ETO) and project manufacturing. ... mentioned
above may benefit from evaluating some stand ... alone Epicor product components (eg, CRM,
APS, e ...
Published:
2002-06-12
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Abstract:
While Cincom's solutions, services, experience and results should resonate well with in the complex manufacturing segment,
it competes against a slew of companies with stronger brand names (not impeded by Cincom’s conservative tacit nature) and/or
financial resources. (...)
Excerpt related to
evaluating crm manufacturing:
While Cincom's solutions, services, experience and results should resonate well with in the complex manufacturing segment,
it competes against a s...
Published:
2002-11-27
-
Abstract:
Epicor’s ability to enhance its products and its determination on executing product and technology strategies deserves commendation.
Current users are advised to follow Epicor's new product introductions and keep an eye on its future product strategy. The
positive sign is the company’s more manageabl (...)
Excerpt related to
evaluating crm manufacturing:
... CTO), engineer to order (ETO) and project manufacturing. ... mentioned
above may benefit from evaluating some stand ... alone Epicor product components (eg, CRM,
APS, e ...
Published:
2002-06-12
-
Abstract:
Whether you’re in the process of re-evaluating your existing enterprise resource planning (ERP) application or planning to
install your first packaged system, your success depends on identifying ERP applications that have a strong process manufacturing
foundation and can support your unique requirement (...)
Excerpt related to
evaluating crm manufacturing:
... Whether you’re in the process of re-evaluating your existing ... depends
on identifying ERP applications that have a strong process manufacturing foundation and ...
Published:
2010-05-11
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Abstract:
PeopleSoft claims that its next major release, PeopleSoft 8, which is due in a few weeks time, will allay persistent perceptions
that PeopleSoft is still not a full-fledged player in manufacturing. (...)
Excerpt related to
evaluating crm manufacturing:
PeopleSoft claims that its next major release, PeopleSoft 8, which is due in a few weeks time, will allay persistent perceptions
that PeopleSoft i...
Published:
2000-07-17
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Abstract:
Make sure that what you select now will keep abreast of the technology changes in the future. It may sometimes be more beneficial
to implement the right solution slowly than to rush the wrong one into place. (...)
Excerpt related to
evaluating crm manufacturing:
Make sure that what you select now will keep abreast of the technology changes in the future. It may sometimes be more beneficial
to implement the...
Published:
2004-05-12
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Abstract:
Despite the plausible product roadmap, any organization evaluating MBS products should keep itself informed, and consider
existing functionality only. MBS, at this stage, will likely not appeal to companies that need more complex CRM capabilities
or must manage customer relationships through diverse li (...)
Excerpt related to
evaluating crm manufacturing:
Despite the plausible product roadmap, any organization evaluating MBS products should keep itself informed, and consider
existing functionality o...
Published:
2002-11-06
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Abstract:
Fiscal 2001 will prove to be very challenging for Epicor Software and we believe the next 18 months will be the company's
make-or-break period. This part examines how successful Epicor has been in completing its evolution from a vendor of financial
accounting software to a provider of holistic business p (...)
Excerpt related to
evaluating crm manufacturing:
Fiscal 2001 will prove to be very challenging for Epicor Software and we believe the next 18 months will be the company's
make-or-break period. Th...
Published:
2001-04-02
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Abstract:
Choosing the right professional services automation (PSA) solution may be one of the most important decisions a billable
services organization will ever have to make. It’s a decision that can clearly impact your company’s bottom line, so it’s
crucial that you get all the facts—up front. When talk (...)
Excerpt related to
evaluating crm manufacturing:
Evaluating and Selecting a Complete PSA Solution for Billable Services Organizations. Source: QuickArrow.
Document Type: White Paper ...
Published:
2010-03-11
-
Excerpt related to
evaluating crm manufacturing:
... of evaluating any of the following systems. enterprise resource planning (ERP) for process
manufacturing industries; customer relationship management (CRM); ...
Published:
2007-11-02
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Abstract:
The added value of both SSA Global and Infor is that existing users of relatively small and dubious ERP products should now
gain the benefits of synergistic software developments from other ERP siblings. (...)
Excerpt related to
evaluating crm manufacturing:
The added value of both SSA Global and Infor is that existing users of relatively small and dubious ERP products should now
gain the benefits of s...
Published:
2006-05-02
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Abstract:
Over past two decades, ROI Systems has shown the commitment to deliver solid discrete manufacturing functionality and superior
customer support, with modest growth and cautious new technology introduction as a consequence. Owing to its slow growth,
ROI has achieved a small market presence in general and (...)
Excerpt related to
evaluating crm manufacturing:
Over past two decades, ROI Systems has shown the commitment to deliver solid discrete manufacturing functionality and superior
customer support, w...
Published:
2000-06-22
-
Excerpt related to
evaluating crm manufacturing:
... So here goes, continue reading if you’re evaluating software for any of the following
types of systems. CRM; ERP (manufacturing for discrete or process ...
Published:
2009-05-08
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Abstract:
Geac Computer Corporation Limited announced its financial results for the third quarter and nine months ended January 31,
2000. Geac also announced it has acquired RunTime, the Denmark-based e-Customer Relationship Management (eCRM) solutions provider
to the apparel, footwear, and textile industries. (...)
Excerpt related to
evaluating crm manufacturing:
Geac Computer Corporation Limited announced its financial results for the third quarter and nine months ended January 31,
2000. Geac also announce...
Published:
2000-04-20
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Abstract:
Now in 2001, the catchphrase is 'Collaborative Commerce', where we unite all of the elements of ERP, CRM, E-Procurement,
and SCM into one coherent system within and between organizations. This is the stuff system integrators dream of. (...)
Excerpt related to
evaluating crm manufacturing:
Now in 2001, the catchphrase is 'Collaborative Commerce', where we unite all of the elements of ERP, CRM, E-Procurement,
and SCM into one coherent...
Published:
2001-09-13
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Abstract:
RFPs and selection tools typically focus on features and functions. The business process protagonists consider this focus
old fashioned. However, users want and need an inventory or check lists of the functions to understand if the business process
will work. One always has to start from somewhere, and t (...)
Excerpt related to
evaluating crm manufacturing:
RFPs and selection tools typically focus on features and functions. The business process protagonists consider this focus
old fashioned. However, ...
Published:
2003-10-28
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Abstract:
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article
to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon
of CRM (...)
Excerpt related to
evaluating crm manufacturing:
CRM. CRM itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to
provide explanati...
Published:
2001-11-02
-
Abstract:
Make sure that what you select now will keep abreast of the technology changes in the future. It may sometimes be more beneficial
to implement the right solution slowly than to rush the wrong one into place. (...)
Excerpt related to
evaluating crm manufacturing:
Make sure that what you select now will keep abreast of the technology changes in the future. It may sometimes be more beneficial
to implement the...
Published:
2004-05-12
-
Abstract:
There is certainly room to ask the fundamental question of whether the traditional practice of RFI/RFP-based selection processes
has been adequate for the task of selecting complex systems. The record indicates there is much room for improvement. In essence,
for complex selections like in the case of ent (...)
Excerpt related to
evaluating crm manufacturing:
There is certainly room to ask the fundamental question of whether the traditional practice of RFI/RFP-based selection processes
has been adequate...
Published:
2003-10-27