-
Abstract:
Over past two decades, ROI Systems has shown the commitment to deliver solid discrete manufacturing functionality and superior
customer support, with modest growth and cautious new technology introduction as a consequence. Owing to its slow growth,
ROI has achieved a small market presence in general and (...)
Excerpt related to
rate customer relationship management for discrete manufacturing:
Over past two decades, ROI Systems has shown the commitment to deliver solid discrete manufacturing functionality and superior
customer support, w...
Published:
2000-06-22
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Abstract:
Lilly Software’s financial success and double-digit revenue growth during the recent years have been attributable to its
strong offerings and efficient distribution model for its target niche. However, the future is not going to be quite so bright
unless the company overcomes serious challenges. (...)
Excerpt related to
rate customer relationship management for discrete manufacturing:
Lilly Software’s financial success and double-digit revenue growth during the recent years have been attributable to its strong
offerings and effi...
Published:
2001-02-08
-
Abstract:
General enterprise resource planning (ERP) providers, even those which are viable companies with a solid product, typically
do not meet the tricky requirements that are vital to the plastics industry and related so-called mill or material converter
businesses. (...)
Excerpt related to
rate customer relationship management for discrete manufacturing:
General enterprise resource planning (ERP) providers, even those which are viable companies with a solid product, typically
do not meet the tricky...
Published:
2006-09-05
-
Abstract:
The former die-hard IBM AS/400-based enterprise resource planning (ERP) supplier to mid-market manufacturing companies, MAPICS,
seems to have found its soul after the recent acquisition of its former competitor Frontstep and Frontstep's extended-ERP
product line on a Microsoft .NET-based technology platf (...)
Excerpt related to
rate customer relationship management for discrete manufacturing:
... for solving the challenges of discrete manufacturers following ...
Product Lifecycle Management (PLM) solution, from its ... achieve world-class manufacturing
success. ...
Published:
2004-07-20
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Abstract:
MAPICS has consistently scored above average in the following customer-service & support benchmarks: reliability, quality
of support, vendor stability, ease of doing business, and affiliate product and industry knowledge. However, limited platform
support means that AS/400 products will contribute more t (...)
Excerpt related to
rate customer relationship management for discrete manufacturing:
MAPICS has consistently scored above average in the following customer-service & support benchmarks: reliability, quality
of support, vendor stabi...
Published:
1999-09-01
-
Abstract:
ROI's approach has always been to offer proven but not necessarily leading-edge product technology, which has allowed the
vendor to provide its customers with easy migration paths to updated technology. (...)
Excerpt related to
rate customer relationship management for discrete manufacturing:
ROI's approach has always been to offer proven but not necessarily leading-edge product technology, which has allowed
the vendor to provide its cu...
Published:
2003-06-03
-
Abstract:
Expanding incrementally, with goals that are carefully balanced with providing excellent customer support, close attention
to the bottom line, and leveraging a tried-and-true business model, partnerships and technologies has been ROI Systems' formula
of success. It is now in a position to move forward wi (...)
Excerpt related to
rate customer relationship management for discrete manufacturing:
... ERP features with customer relationship management
(CRM), supply ... Customer' orders can be entered as quotes ... scheduling,
master production rate-based scheduling ...
Published:
2002-04-04
-
Abstract:
Expanding incrementally, with goals that are carefully balanced with providing excellent customer support, close attention
to the bottom line, and leveraging a tried-and-true business model, partnerships and technologies has been ROI Systems' formula
of success. It is now in a position to move forward wi (...)
Excerpt related to
rate customer relationship management for discrete manufacturing:
... ERP features with customer relationship management
(CRM), supply ... Customer' orders can be entered as quotes ... scheduling,
master production rate-based scheduling ...
Published:
2002-04-04
-
Abstract:
While IQMS resembles many of its peers from the lower-end of the enterprise applications market, IQMS can tout its comprehensive
one-source delivery and services and implementation methodology as its differentiating trait. (...)
Excerpt related to
rate customer relationship management for discrete manufacturing:
While IQMS resembles many of its peers from the lower-end of the enterprise applications market, IQMS can tout its comprehensive
one-source delive...
Published:
2005-04-05
-
Abstract:
While Made2Manage reported a slim profit attributed mainly to a tax benefit, the latest revenue increase and a delivery of
innovative initiatives might augur for the company’s return to more consistent profitability and prevailing over the current
market malaise. (...)
Excerpt related to
rate customer relationship management for discrete manufacturing:
While Made2Manage reported a slim profit attributed mainly to a tax benefit, the latest revenue increase and a delivery of
innovative initiatives ...
Published:
2001-08-15
-
Abstract:
Lilly continues to invest uncompromisingly in R&D, and consequently espouses a convincing broad but compact product portfolio
for its target market. (...)
Excerpt related to
rate customer relationship management for discrete manufacturing:
Lilly continues to invest uncompromisingly in R&D, and consequently espouses a convincing broad but compact product portfolio
for its target market.
Published:
2003-02-19
-
Abstract:
The former die-hard IBM AS/400-based enterprise resource planning (ERP) supplier to mid-market manufacturing companies, MAPICS,
seems to have found its soul after the recent acquisition of its former competitor Frontstep and Frontstep's extended-ERP
product line on a Microsoft .NET-based technology platf (...)
Excerpt related to
rate customer relationship management for discrete manufacturing:
... solving the challenges of discrete manufacturers following ... foundation
that supports the management and automation ... signed fifty-two new customer
accounts during ...
Published:
2004-07-20
-
Abstract:
Epicor competes in multiple enterprise business applications markets. Epicor may mean different things to different people,
which does not really help mind share creation in particular segments of interest. (...)
Excerpt related to
rate customer relationship management for discrete manufacturing:
Epicor competes in multiple enterprise business applications markets. Epicor may mean different things to different people,
which does not really...
Published:
2003-06-14
-
Excerpt related to
rate customer relationship management for discrete manufacturing:
... 98 percent customer retention rate and continuous ...
in the discrete manufacturing, repetitive manufacturing ...
management (EAM), customer relationship management (CRM
...
Published:
2009-04-15
-
Excerpt related to
rate customer relationship management for discrete manufacturing:
... The high JobBOSS win rate is reportedly ... those shops needing more
customer relationship management (CRM) and ... lower-end
of the discrete repetitive manufacturers ...
Published:
2012-02-27
-
Abstract:
Baan's phase under Invensys, after a turbulent three years that have seen considerable people, market and technology change,
and considerable worthwhile investment. Recently-announced technology developments seem to be in sync with the market's trends,
and leaning shrewdly towards the requirements of hol (...)
Excerpt related to
rate customer relationship management for discrete manufacturing:
Baan's phase under Invensys, after a turbulent three years that have seen considerable people, market and technology change,
and considerable wort...
Published:
2003-05-07
-
Excerpt related to
rate customer relationship management for discrete manufacturing:
... control, supply chain management (SCM), customer relationship
management (CRM), and e ... development, a steady 98 percent customer retention
rate, and a ...
Published:
2011-03-14
-
Abstract:
Contrary to most of its competitors that had opportunistically pursued their customers randomly, and whose latest vertical
initiatives stem from the sudden epiphany that a certain percentage of their customers come from certain industry, Lilly’s
recent vertical initiatives are indeed a further sharpeni (...)
Excerpt related to
rate customer relationship management for discrete manufacturing:
Contrary to most of its competitors that had opportunistically pursued their customers randomly, and whose latest vertical
initiatives stem from t...
Published:
2003-02-20
-
Abstract:
Navision Software has established strong branding and penetration within the Small-to-Medium Enterprises (SME) segment of
the European and recently the U.S. ERP market. While Navision has done a respectable job establishing its U.S. network, it
will face a fierce challenge from domestic competitors like (...)
Excerpt related to
rate customer relationship management for discrete manufacturing:
Navision Software has established strong branding and penetration within the Small-to-Medium Enterprises (SME) segment of
the European and recentl...
Published:
2000-05-11
-
Abstract:
For the last several months, MAPICS, Inc. (NASDAQ: MAPX), a global provider of extended ERP applications for world-class
mid-sized manufacturers, has embarked on a painstaking process of producing a strategy going forward that would pragmatically
blend the company’s traditional values and success facto (...)
Excerpt related to
rate customer relationship management for discrete manufacturing:
For the last several months, MAPICS, Inc. (NASDAQ: MAPX), a global provider of extended ERP applications for world-class mid-sized
manufacturers, ...
Published:
2002-11-20
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